Kroger Health partners with Microsoft and others to provide customers with nourishment and peace of mind when diagnosed with COVID-19.

Amidst the uncertainty that COVID-19 has created, Kroger is partnering with others to help provide customers with nourishment and much-needed peace of mind. A team of associates from a variety of functions across our organization have partnered with other retailers and health care providers to make life a little easier for customers.


Health Screening Bot and Telehealth Capabilities 


Recently, the team launched a health screening bot designed by Microsoft that enables healthcare providers to screen for potential COVID-19 symptoms. From there, the provider can send patients directly to a telehealth visit and even make a recommendation to undergo COVID-19 testing. Kroger has also integrated the Microsoft Health Bot into The Little Clinic website to make it even easier for our customers to receive care and the newly released telehealth capabilities are available to customers in Ohio, Kentucky, and Indiana. In addition, we are offering drive-thru COVID-19 test centers in states across the country!


Product Boxes – Kroger Health: Pantry Supplies 


Post-visit, healthcare providers can connect quarantined patients directly with Kroger to have food essentials the patient may need during quarantine shipped directly to their home. The pilot for these product boxes began with United Healthcare patients and to date, we’ve shipped more than 8,000 Kroger Health: Pantry Staples kits to customers and are actively working to expand our list of health care partners to reach more people in need.


Nourishing foods are at the core of our health and incorporating them into our eating pattern comes easily with the right inspiration. That’s why Kroger Health Dietitians have curated Kroger Health: Pantry Staples kits, filled with nutritious staple ingredients inspiring customers to eat healthfully while they recover at home. Customers can use these items alone or alongside ingredients they may already have on hand to create balanced meals. This specialty assortments are designed to provide simple-to-prepare, cost-effective and delicious meals.


Each box contains approximately 14-18 meals and 4-8 snacks, depending on serving size. The Kroger Health: Pantry Staples kits are expected to last one adult approximately 3-5 days. Our Kroger Dietitians curated recipes and meal prep ideas to support one of three unique assortments that allow customers variety. An example of one available kit includes:


  • No Added Salt Green Beans – 14.5oz, 2 cans
  • No Added Sodium Diced Tomatoes – 14.5 oz, 2 cans
  • Red Spaghetti Sauce – 24oz, 1 can
  • No Added Salt Corn – 15.25oz, 1 can
  • Mandarin Oranges in Fruit Juice – 4oz, 1 pack of 4
  • Raisins – 1oz, 1 pack of 6
  • No Added Salt Black Beans – 15.5oz, 2 cans
  • Great Northern Beans – 15oz, 2 cans
  • Peanut Butter – 16oz, 2 jars
  • Chicken – 12.5oz, 5 cans
  • Tuna in Water – 5oz, 1 pack of 4 cans
  • Whole Grain Spaghetti – 16oz, 1 box
  • Whole Grain Oatmeal – 18oz, 1 box
  • Brown Rice, 8.8oz, 3 packages


“The work of this combined team continues to identify new capabilities that can provide immediate relief but also has the potential to serve our customers beyond the COVID-19 pandemic. We’re actively reviewing data gathered in this early phase to determine what a long-term, scalable offering could look like for the enterprise,” says Jenn Dabbelt director, Digital Products for 84.51˚.” From product boxes to new Health & Wellness services, the partnership among these teams encompasses the many efforts underway to support the communities we serve during this time of need.”